Shipping policy

At TechSphere012, we are committed to delivering your order quickly, securely, and efficiently. Please review our shipping policy below.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.

Orders are not processed on weekends or public holidays.

During peak periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

South Africa: 2–7 business days

International: 7–21 business days (depending on the destination and customs processing)

Please note that these are estimated delivery times and may vary.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery address and selected shipping method.

Free shipping may be offered on qualifying orders during promotional periods.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where available) so you can monitor your shipment.

Delays

While we work with trusted shipping partners, delays caused by weather, customs, courier issues, or other unforeseen circumstances are beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. TechSphere012 is not responsible for delays or additional charges resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the courier to resolve the issue as quickly as possible.

International Orders

International customers are responsible for any customs duties, taxes, or import fees required by their country.

If you have any questions about your shipment or order, please contact our customer support team.

Email: support@techsphere012.com

Response Time: Within 24–48 business hours

Thank you for shopping with TechSphere012. We appreciate your trust and look forward to serving you.